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Freight forwarding, importing & fulfilment explained

Freight forwarding, importing & fulfilment explained

25 October 2018

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Written by Flora Davidson, Co-Founder of Supplycompass. 

Supplycompass is a software with a service platform enabling brands and manufacturers to find each other and work better together. Through the Supplycompass platform, brands get matched with a manufacturer, receive cost estimates, create tech packs, request samples and manage production all from one dashboard. Supplycompass is harnessing the power of tech to bring greater trust, transparency and collaboration to global supply chains. 


If you’re manufacturing goods abroad, it’s important to assess which options are best for your brand after your goods exit the factory. If you’re a little hazy on the precise meanings of these words, then read on for a primer on freight forwarding, importing and fulfilment.


Freight forwarding options 

Freight forwarders are agents who act on your behalf to organise shipments of goods from the seller to you.

Sea or air?

When you import goods, you need to choose between fast speed or low cost, and this will depend on a number of things: 

  •  The size and weight of the goods 
  •  Whether they are fragile or valuable 
  •  Where they’re coming from 
  •  How quickly you need them 

What you need to get a freight quote

  •  A packing list 
  •  The carton dimensions 
  •  The weight and volume 
  •  The pickup or FOB point address 
  •  The final delivery address 

Read on to learn the difference between FOB and CIF....




FOB vs. CIF 

FOB stands for Free/Freight On Board, and CIF stands for Cost Insurance and Freight.


CIF means the manufacturer is responsible for freight, insurance and costs until the port of destination. It can be a more convenient way to import and seamless due to the factory having established freight partners, but is usually more expensive for the brand.


This means that the factory is responsible for clearing the goods for export and getting to port of departure, after that it is the brand's responsibility to deliver their goods to the desired end destination.  The benefit of FOB is that the brand has more control and transparency over costs and freight. 

Read on to learn the difference between LCL and FCL....


LCL vs. FCL 

LCL stands for Less than Container Load, and FCL stands for Full Container Load. LCL means you can share the container (and costs) with other importers and means you can ship smaller amounts from the custom clothing manufacturers overseas. However, the cost of shipping FCL is lower per unit. FCL also makes delivery easier, as there is no sorting of different shipments at the other end. 


Imports are treated and taxed differently depending on whether they come from within the EU or outside it. Imports from outside the EU mean that you must: 

  • Pay import duty
  • Make a customs declaration
  • Pay VAT 
  • Have an EORI number


Duty tax is due on all imports. This is assessed by the duty rate on your product and the total cost of your order. In order to import from outside the EU, you will need an EORI number. Also, VAT is charged on all imports from outside the EU at the same rate as goods purchased within the UK, and you will have to pay VAT on import duty as well. 






You can save time and automate fulfilment by working with a third party logistics provider (3PL), who can outsource your distribution and fulfilment services and ship your product to the end user or customer. Unlike a freight forwarder, a 3PL offers additional services that a freight forwarder does not.


Supplycompass can handle freight forwarding on behalf of brands.





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